30th March 2020

Client Advice Sheet

COVID-19 UPDATE

Here are some guidelines to help both humans and animals stay safe and healthy.

If your pet needs Veterinary attention and:

• You have been overseas within the last 14 days
• You’re experiencing symptoms
• Need to self-isolate

PLEASE PHONE US FOR ADVICE AND WE CAN MAKE A PLAN

In line with social distancing recommendations, we are keeping waiting times to a minimum.  We ask you to:

• When arriving for your appointment, please wait in your car.
• Please phone us from your car on arrival. We will talk to you over the phone regarding your pets visit today.
• When we are ready to see your pet, we will collect your pet from the car. You will need to remain in your car.  If the Vet has any further questions, they will call you.  We will call you for payment over the phone.

Please phone ahead to order required prescription, medicine repeats or food, worming and flea control in advance so we can arrange to have them ready for you without the need to wait.

We are working hard to ensure we can continue to provide complete Veterinary care.

Thank you for your understanding and cooperation.  This situation is rapidly evolving, and we will provide updates as required.